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Playlab gives you two ways to take your usage data with you, depending on what you’re looking at and your role. Pick the one that matches your scope:
  • One workspace, conversation detail → export the Activity view as JSON.
  • Whole org, usage trends → export the Insights page as CSVs.

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Exporting one workspace (JSON)

Inside any workspace, the Activity view lists every app session. From the ⋮ overflow menu, choose Export activity data (JSON) to download the currently filtered activity. Any Apps, Users, or Date Range filters you’ve set carry into the export, so you can scope the file to exactly what you’re reviewing. For the full walkthrough of filtering and reading activity, see Reviewing Activity.

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Exporting the whole organization (CSV)

If you’re an organization Owner, the Insights page gives you an org-wide picture — apps used, active members, sessions, your most active workspaces, and your top apps. The Export button (top right) downloads all of it as CSVs for the date range you’ve selected.
The Organization Insights page showing date-range chips (7d, 30d, 90d, and a custom range), a blue Export button top right, summary cards for Apps used, Active members, Logged-in sessions, and Members needing attention, and tables for Workspaces and Top apps.

The Organization Insights page. Choose a date range, then click Export (top right) to download the data as CSVs.

1

Open Insights

Go to your organization and open the Insights tab.
2

Pick a date range

Use the 7d, 30d, or 90d chips, or set a custom range. The export reflects this range.
3

Click Export

Select Export in the top right to download a ZIP file.
The ZIP unzips to three CSVs — a summary of the headline numbers, a workspaces breakdown, and your top apps — each named with the date range so repeat exports don’t overwrite each other.
A Finder window for the unzipped organization-insights export folder containing three CSV files named summary, top-apps, and workspaces, each ending in the export's start and end dates.

The unzipped export: a summary, top apps, and workspaces CSV, all stamped with the date range.

Open any of them in a spreadsheet app. The summary file, for instance, lays the org-wide numbers out as simple Metric / Value pairs:
A summary CSV opened in a viewer with two columns, Metric and Value: Apps used 5, Apps total 62, Active members 4, Total members 7, Active members percent 57, Logged-in sessions 12, Anonymous sessions 1, Members with 3-plus flags 0.

summary.csv opened in a spreadsheet — the org-wide headline numbers.

For the full breakdown of every file and column, see Exporting activity data to CSV.

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Key points

  • Workspace owners and facilitators export a single workspace’s activity as JSON from the Activity view
  • Organization Owners export org-wide Insights as a ZIP of CSVs from the Insights page
  • Both exports honor whatever filters and date range you have applied

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FAQ

Use the workspace Activity export (JSON) when you want detailed, conversation-level data for one class or workspace. Use the org Insights export (CSV) when you want org-wide usage trends across every workspace and app.
Yes. The workspace export honors the Apps, Users, and Date Range filters on the Activity view. The Insights export reflects the date range selected on the Insights page.
Organization Owners with access to the Insights page. Everyone else exports their own workspace’s activity instead.
Workspace activity exports as a JSON file. Org Insights exports as a ZIP of CSV files that open in any spreadsheet app.
Last updated: 06-26-2026 Contact us at [email protected]